Frequently Asked Questions
Have questions about SAVOOLA REST? Learn more about our temperature-regulating sleepwear, cooling comfort, sizing, care, shipping, and return policies below.
1. Cooling Technology & Product
What makes SAVOOLA REST different from ordinary pajamas?
SAVOOLA REST is designed around temperature comfort rather than simply softness. Our sleepwear uses lightweight, breathable, temperature-conscious fabrics designed to help reduce heat buildup and create a cooler, more balanced feel while you rest.
How does the cooling and temperature-regulating fabric work?
The fabric is designed to feel lightweight and breathable against the skin, helping excess body heat and moisture move away more efficiently than heavier, heat-trapping sleepwear. This creates a fresher, more comfortable sleeping environment throughout the night.
Is SAVOOLA REST only for women?
No. SAVOOLA REST is designed for both women and men. Our focus is not gender-specific sleepwear — it is better temperature comfort for anyone who tends to feel warm, overheated, or uncomfortable while sleeping.
Who is SAVOOLA REST designed for?
- Sleep Hot: Frequently feel too warm under the covers.
- Experience Nighttime Heat: Wake up feeling hot, sticky, or uncomfortable.
- Dislike Heavy Pajamas: Prefer lightweight, breathable fabrics.
- Want Better Temperature Comfort: Want sleepwear designed around cooling and airflow rather than simple coverage.
- Value Everyday Comfort: Want clothing that feels comfortable for sleeping, lounging, and relaxing at home.
Will the pajamas make me feel cold?
The goal is not to make your body feel excessively cold. SAVOOLA REST is designed to provide a cooler, lighter, and more balanced feel by helping reduce the heavy sensation of trapped heat.
Can I wear SAVOOLA REST outside of bedtime?
Absolutely. The lightweight, relaxed design makes SAVOOLA REST comfortable for bedtime, lounging, reading, working from home, relaxing on the sofa, and slow mornings around the house.
2. Sizing & Care
How do I choose the right size?
We recommend choosing your regular size and checking the size chart on the product page before ordering. SAVOOLA REST is designed with a relaxed sleep-friendly fit, so there is no need to size down for a tighter feel.
Should cooling sleepwear fit tightly?
No. Our sleepwear is designed to feel relaxed and comfortable. A fit that allows natural movement and airflow is better suited to the temperature-regulating experience than an unnecessarily tight fit.
How should I wash and care for my SAVOOLA REST sleepwear?
- Wash: Machine wash in cold or cool water on a gentle cycle.
- Detergent: Use a mild detergent.
- Avoid: Avoid bleach and harsh fabric treatments.
- Dry: Air dry when possible or use a low-temperature setting if tumble drying is permitted by the garment care label.
- Care Label: Always follow the specific care instructions provided with your garment.
3. Shipping & Order Tracking
How much does shipping cost?
We offer FREE Standard Shipping on orders of $69.90 or more. For orders from $0–$69.89, a flat shipping fee of $9.90 applies.
Where do you ship and how long does delivery take?
We currently ship to the United States, Australia, and European Union countries. Order processing typically takes 2–4 business days. Estimated standard delivery is 5–7 business days for the United States and 5–8 business days for the EU and Australia.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing your tracking number. You can track your shipment anytime via our Order Tracking Page .
4. Returns & Exchanges
What is your return policy?
We offer a 30-day return policy. You may request a return or exchange within 30 days of delivery. Returned items must be unworn, unwashed, unused, and returned with their original tags and packaging intact.
How do I start a return or exchange?
Please contact our support team at service@petoart.com with your order number and reason for the return or exchange. Our team will guide you through the next steps.
5. Payment & Security
What payment methods do you accept?
We accept major credit and debit cards including Visa, Mastercard, American Express, Discover, and JCB, along with supported express checkout options such as PayPal, Apple Pay, Google Pay, and Shop Pay.
Is my payment information secure?
Payments are processed through secure payment providers using encrypted transaction technology. SAVOOLA REST does not store your full credit card information on our servers.
Still Have Questions?
We’re here to help you find the right fit and enjoy cooler, more comfortable rest.
Email Us: service@petoart.com